This Privacy Policy is issued by OLARESTECH CO., LTD and its affiliates (together, "Olares", "we", "us" and "our") and is addressed to users of our products and services (together, "you" and "your"). This Privacy Policy applies to Olares software (Olares OS and applications), Olares Space (infrastructure services), LarePass (client software), Olares hardware (Olares One and other devices), and our websites. We may update this Privacy Policy to reflect changes in our information practices. If we make material changes, we will notify you by email (if you have provided one) or by notice on our website prior to the change becoming effective. All changes shall be effective from the date of publication unless otherwise provided.
1.1 Depending on how you use our products, services, or websites, we may collect or obtain personal information about you from the following sources:
Olares is built on a self-hosted model. Content you store on your Olares device, including files, photos, videos, messages, and application data, remains on your device and is not transmitted to or accessible by us. The information we collect is limited to what is necessary to operate our products and services, process orders, and provide support.
LarePass collects device and system information, network information, authentication credentials, and log data to enable authentication, secure access, and related features. For a full description, see the LarePass Privacy Policy.
When LarePass or Olares Space connects to your Olares device, the following information is read from the olares-info endpoint:
This information is used solely for service connectivity and compatibility purposes.
When you use Olares Space:
Data backups stored through Olares Space are encrypted. We do not access the contents of your backups.
When you purchase hardware or subscriptions:
When you submit a form on our websites or landing pages:
Email addresses are collected only when you voluntarily submit them. You may unsubscribe at any time using the link included in each email. We do not operate analytics tools that collect browsing behavior or device information. Ad platforms we use for marketing may collect data in accordance with their own privacy policies when you arrive at our pages from an ad.
When you contact customer support:
3.1 We use the personal information we collect for the following purposes:
3.2 We do not use your information for targeted advertising or cross-context behavioral advertising, and we do not sell your personal information.
We retain personal information only for as long as necessary for the purposes described in this policy.
5.1 We may share personal information with third parties only as described below:
5.2 We do not sell personal information to third parties. We do not share personal information for cross-context behavioral advertising purposes.
5.3 International data transfers
We operate globally. Your information may be transferred to and processed in countries other than your country of residence. Where required by applicable law, we rely on appropriate transfer mechanisms such as standard contractual clauses.
6.1 Subject to applicable law, you may have the following rights regarding your personal information:
6.2 How to exercise your rights:
To exercise these rights, contact us at [email protected]. We will verify your identity and respond within timeframes required by law. We may decline requests that are unreasonable, prohibited by law, or not required under applicable law.
6.3 Important limitations:
6.4 How you control your data:
6.5 Children's privacy:
Our products are not directed to children under 13, or under 16 where required by applicable law. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us at [email protected].
Olares is designed so that your data remains yours. Your content is stored on hardware you own and control. By design, we do not have access to it and cannot be compelled to disclose what we do not hold.
Connections between LarePass and your Olares system are encrypted. For Olares Space, backups are stored in encrypted form and we do not access their contents. The personal information we do collect is limited by design to what is necessary to connect and support our services.
We implement appropriate technical and organizational measures to protect the personal information we hold against unauthorized access, alteration, disclosure, or destruction.
8.1 Our websites use strictly necessary cookies required for basic functionality. We do not use analytics or advertising cookies. Third-party ad platforms may set their own cookies when you arrive at our pages from an ad, in accordance with their own policies.
8.2 You can manage cookie settings through your browser settings.
We may update this Privacy Policy from time to time to reflect changes in our practices, products, or legal requirements. When we make material changes, we will notify you via our website and, where appropriate, by email or in-product notification. The "Effective Date" at the top indicates when the policy was last updated.
If you do not agree with material changes to this policy, you should stop using our products and services before the changes take effect. Where required by law, we will seek your consent before applying material changes.
Data Controller: OLARESTECH CO., LTD
Privacy inquiries and rights requests:
[email protected]
Security issues:
[email protected]
Mailing address:
OLARESTECH CO., LTD
8 The Green, Suite A
Dover, Kent, Delaware 19901
USA
We will make reasonable efforts to respond to privacy inquiries within 15 business days.